Here are a few Frequently Asked and Answered Questions

If you have technical questions not answered here, please contact us by clicking this link: feedback form

FAQs

1. How many questions are there in the database?
2. Why do I get this error message when I load questions in test/ tutorial mode: "Do you want to allow this webpage to access your Clipboard?"
3. I am not able to log in. Error message: "User already in session"
4. I can log in. But I am not able to do any tests. When I make the test selections and try to load the test page, it returns to the previous page.("I bought the neuroprep today and it is not working!!!! Why? Cannot get any questions?????"
   "I signed up for the service but the page for selecting tests just resets when I submit a test request. I haven't been able to get anything to work since I signed up" )

How many questions are there in the database?

As of 2008, we have approximately 700 questions in the database for residents, 800 questions in the re-certification database and 350 questions for students. This is being updated and you should be able to view the new questions as they come up.

The approximate distribution of residents questions is as follows

The approximate distribution of students questions is as follows

The approximate distribution of recertification questions is as follows

Disable Allow This Webpage to Access Your Clipboard Pop-Up Warning Message in IE7
 
In you are using Internet Explorer 7, there are several enhanced and tightened security features that have been incorporated. One of them is restricted Clipboard data access by websites and web pages. In Internet Explorer 7, both IE 7 installed on Windows XP or IE7 that comes together with Windows Vista, the behaviour occurs when you visit a website or webpage that tries to access the information stored in Clipboard’s memory, as Clipboard’s memory stored data can be sensitive and private. For security purposes, IE7 will pop-up a warning alert message as below:

Do you want to allow this webpage to access your Clipboard?

If you allow this, the webpage can access the Clipboard and read information that you’ve cut or copied recently.
You will then need to press or click “Don’t Allow” or “Allow” button to get pass the popup message.
This security feature can be disabled. To disable the pop up warning message about possible harmful or unauthorized Clipboard access, follow the steps below:

1. Go to Tools -> Internet Options.
2. Go to Security tab.
3. Select “Internet” zone, then click on “Custom level…” button.
4. Scroll down to “Scripting” section (at the bottom few).
5. Under “Allow Programmatic clipboard access” option, check or select (tick) Enable. Default action for this option is Prompt, which cause the pop-up message whenever there is any attempt to access the Clipboard.
6. Click Ok twice to exit from Internet Options.

Changing the preference to Enable for “Allow Programmatic clipboard access” option can increase security risk. You can set it to Disable to disallow all website’s access to Clipboard’s resident data. However, the better and more secure alternative is to edit the “Allow Programmatic clipboard access” setting for “Trusted sites” zone (steps same as above, only that you select “Trusted sites” in step 3 instead of “Internet”), and add the websites that you trusted and selected into Trusted sites zone.

3. I can log in. But I am not able to do any tests. When I make the test selections and try to load the test page, it returns to the previous page.

This would happen if you have a non-approved character in your username like (!@#$%^&*()+_~`=\|]}[{'";;?/.,<>). If so, you would need to change your user ID before doing the test paper. Please send in a request to NeuroPrep with the desired new login ID using the feedback form or email admin@neuroprep.com